Effective from October 18th, 2011.

Concert Diary Limited trades as “concert-diary.com”. Concert Diary Limited is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you and the procedures that we have in place to safeguard your privacy.

Our use of cookies and other information gathering technologies

Cookies are text files that transfer to your computer's hard drive when you visit our website.  They allow us to recognise when you revisit.  The type of information they automatically collect includes your internet protocol (IP) address, browser type, referring / exiting pages, operating systems, and date/time stamp. If you use our “select your location” option then we will also store your selected location in a cookie.

We believe our cookies improve the quality of our services. The Help menu on the menu bar of most browsers will set out how to stop your browser accepting cookies, to inform you when a new cookie is received and how to disable cookies.  You can always choose not to provide information and not to accept cookies but certain features of the website will then not be available to you.

The information we collect and how we use it.

When you apply for a Personal Account with concert-diary.com we need to know your name, e-mail address, physical address and telephone number. We ask for this information because we may need to contact you to verify the information that we publish on your behalf. We may also contact you by post, e-mail or telephone to ask you for your feedback and comments on our service.

We use PayPal to collect payments. We do not see or process any Payment Card data.

If you are the Main Contact for a Promoter Account with concert-diary.com your name will be shown to any user attempting to create a Promoter Account with the same or similar name. This is to allow members of an organisation to identify who is currently the Main Contact for a Promoter Account.

Your personal details will only be available to the owners and employees of Concert Diary Limited, contractors appointed by Concert Diary Ltd and other members of any Promoter Account that you have agreed to administer. Your personal details will not be used for any purpose other than the management and development of Concert Diary Ltd.

How we safeguard your information.

We adopt the best industry practices to protect the security of your personal information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input.  

Updating your details.

If any of the information that you have provided to Concert Diary Limited changes, for example if you change your e-mail address, name or physical address you may sign into your account to make the relevant changes.

Your consent.

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page and we will also notify you when you next sign into your account. Continued use of the service will signify that you agree to any such changes.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. We have taken the steps outlined above to try to protect your information. By submitting your information you consent to these transfers.

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please see our Contact Us page.